If you have a complaint about Hunt, or a request about your personal data, this page tells you who to contact, how long we take to answer, and where to go if you are not satisfied.
Grievance Officer
| Item | Details |
|---|---|
| Name | Naveen Kumar Davuluri |
| Designation | Chief Executive Officer (CEO), Newtact Lab Private Limited (OPC) |
| hello@huntbrowser.com | |
| Phone | +91 99890 56789 |
| Address | Newtact Lab Private Limited (OPC), 12th Floor, Manjeera Trinity Corporate, Geek Space Business Centre, Near Lulu Mall, KPHB Phase 3, Hyderabad, Telangana 500072, India |
| Working hours | Monday to Friday, 10:00 to 18:00 IST, except public holidays |
The Grievance Officer handles complaints under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, the Consumer Protection (E-Commerce) Rules 2020, and the Digital Personal Data Protection Act 2023.
Privacy contact
| Item | Details |
|---|---|
| Name | Naveen Kumar Davuluri |
| hello@huntbrowser.com | |
| Address | Newtact Lab Private Limited (OPC), 12th Floor, Manjeera Trinity Corporate, Geek Space Business Centre, Near Lulu Mall, KPHB Phase 3, Hyderabad, Telangana 500072, India |
The privacy contact answers questions about your personal data and handles requests to see, correct or delete it. See our Privacy Policy.
How to complain
Email the Grievance Officer at hello@huntbrowser.com, or write to the address above. Please include:
- your name, and the mobile number or email address of your Hunt account, if you have one;
- what the complaint is about, with dates, screenshots or links where they help;
- what you would like us to do.
You will get a reference number with our acknowledgement. Please quote it in any follow-up. You can complain in English or Hindi, and we will try to help in other Indian languages too.
How long we take
| Type of complaint | Acknowledged | Resolved |
|---|---|---|
| Content shown in Hunt that shows a person in a sexual or intimate way without consent, or is a fake or altered image or video of them | At once | Removed within 2 hours |
| Removal ordered by a court or an authorised government agency | At once | Within 3 hours, or the shorter time the order sets |
| Other requests to remove unlawful content | Within 24 hours | Within 72 hours |
| Other complaints about content or our rules under the IT Rules | Within 24 hours | Within 7 days |
| Consumer complaints, for example about points, offers or shopping rewards | Within 24 hours | Within one month |
| Requests about your personal data (summary, correction, deletion, consent, nominee) | Within 24 hours | Within 90 days at the most, and usually much sooner |
If a complaint fits more than one type, we use the shortest time.
If you are not satisfied
You can escalate in these ways:
- Grievance Appellate Committee. For a decision of our Grievance Officer on a complaint under the IT Rules, you can appeal within 30 days of the decision to the Grievance Appellate Committee set up by the Government of India, at gac.gov.in.
- Data Protection Board of India. For a complaint about your personal data, once you have used our process, you can complain to the Data Protection Board of India.
- National Consumer Helpline. For a consumer complaint, call 1915 or use the National Consumer Helpline at consumerhelpline.gov.in. You can also go to the consumer commission for your district.
Other contacts
| For | Contact |
|---|---|
| Help with your account or points | hello@huntbrowser.com |
| Privacy and your personal data | hello@huntbrowser.com |
| Ads you see in Hunt, and advertiser accounts | hello@huntbrowser.com |
| Security problems and suspicious messages | hello@huntbrowser.com |
| Legal notices, publishers and copyright | hello@huntbrowser.com |
Our company details are on the Company Information page.